Frequently Asked Questions
Everything you need to know about UNITE HAIR products and services.
Are UNITE HAIR products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free, and the majority of our line is vegan-friendly. Please check individual product pages for specific ingredient details.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your hair care essentials sooner.
What is your return policy?
We want you to love your hair. If you are not completely satisfied, you can return your products within 30 days of purchase for a full refund or exchange, provided they are gently used.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary depending on the destination.
Are your products safe for color-treated hair?
Absolutely. Our formulas are specifically designed to be sulfate-free and paraben-free to ensure your professional color stays vibrant and lasts as long as possible.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking link. You can use this link to monitor your package's journey to your doorstep.