Returns & Exchanges

At UNITE HAIR, we want you to love your locks, which is why we offer a 30-day satisfaction guarantee on all professional hair care products purchased through our official store. If you are not completely happy with your results, we are here to help with a seamless return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, we will email you a prepaid shipping label to print and attach to your return package.

• 3.
  Pack Your Products

  Securely place the gently used or unopened products in their original packaging to ensure they arrive back to us safely.

• 4.
  Receive Your Refund

  After our warehouse inspects your return, a refund will be issued to your original payment method within 5-7 business days.